Hotel Cielo was built for guests and continues to be inspired by our guests. We believe that your vacation is all about you, and we have designed our services and amenities with you in mind. Enjoy the beach, the view and room details that reflect how we feel about your vacation. Biodegradable shampoos / conditioners await, beach towels are ready, fresh aloe if you get a little too much sun and concierge services are available to make your vacation easy. Our front line staff always have great suggestions that will enhance your vacation in the Mayan Riviera. Let us know how we can make this vacation all about you. Playa del Carmen and the Mayan Riviera is a diverse, unique and intriguing location that has something for you.