Receive 20%+ OFF ALL YEAR LONG for our 20th! Details Here

Receive 20%+ OFF ALL YEAR LONG for our 20th!
Details Here

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Thank you for booking at Hotel Cielo, a Mexican inspired small hotel in Playa del Carmen, Mexico that embraces value based vacations as a way of life and a great way to experience the Mexican Caribbean throughout the year!
Below are our policies for the hotel including cancellations, deposits and check in/check out times
Cancellation Policy To ensure that all guests receive the rooms of their choice at the time of booking we have the following cancellation policy for reservations at Hotel Cielo.

Cancellation Policy

Deposit Policy

Check In and Check Out Times

Learn more about our Privacy Policy

¡CELEBRATING 20 YEARS!

Enjoy our specials ALL YEAR LONG
Stay 5 Nights and Get 20% OFF

Come for a StayCation!

Looking to escape to Mexico? Learn about our new monthly and long-term deals, ideal for remote workers.